You log into the NRSpro.com web site by opening your web browser and entering the following address: http://www.nrspro.com. When you do so, you will see the “Home” page, which should look something like the following:
The left-hand side of the page contains several options you can select to do things such as view news and contact information. To enter the secure part of the site where you can look up records and perform other activities make sure that the “Administrator Login” option is selected. This will display the “Administrator Login” dialog (shown above) in which you can enter your username and password. Each person that uses NRSpro.com to perform sensitive activities such as viewing scores or scoring tests is issued a unique username and password. You should have already received yours before attempting to log in. If you have not, please contact your jurisdiction’s main office with your request for access.
Your username and password are sensitive information which must be very carefully guarded. Anyone that has your username and password can log into NRSpro.com from anywhere and pretend to be you and do anything on the system that you can do. Therefore be careful and do not place your password in public or obvious places such as on a note next to your computer or in your desk drawer. If possible, you should not even write down your username or password.
Because you are responsible for anything done with your account, you should not share your username or password with anyone under any circumstances. Anyone that needs to access the system should request an account of their own from the jurisdiction’s main office.
If you enter your username and password in the appropriate boxes and click the “Login” button you will enter the system and see the “Record Management” page:
Whenever you log in you will always start in the “Record Management” page as shown. If you have trouble logging in, make sure that the CAPS LOCK key is not on and carefully re-enter your password. As a security measure the system will disable your account after a few unsuccessful attempts to log in. This is done to prevent someone from learning your password by guessing. If your account is disabled or you are unable to log in for some other reason please email firstname.lastname@example.org for assistance.
When you are done using the system or you need to leave your computer, you can log out by clicking the “Log Out” link at the top right of the page:
When you first log in to NRSpro.com you should review the personal information in your account to make sure it’s accurate and up-to-date. To do so select the “Preferences” menu found at the top of the “Record Management” page:
This will cause all the options in the “Preferences” menu to appear. The first option should be “Personal Information”
Click on the “Personal Information” option to show your personal information and preferences:
On the left you can see the properties of your account, such as password, name, etc. You will also find here a place to change some of your personal preferences about how the system behaves. To the right of each field name you will find the area where you can make changes, as shown in the center of the screen above.
Review the information and make sure that it is correct. Go ahead and type any changes in as needed. It is also important to enter your email address if you have one and set the “Receive Email Updates” option to “Yes”, as this will be used to notify you of important changes.
This is also where you can change your password if you wish to. Since anyone that has your password can get into the system and pretend to be you, it is important that you don’t choose passwords that are easy for people to guess such as “GED123”, birthdays of family members, the names of children, or the name or abbreviation for the institution you work for. Your password must be at least six (6) characters long. The best passwords combine upper- and lower-case letters, include numbers, and aren’t related to you personally in any way. The password “FastF00d” (with zeroes instead of the letter “o”) is a good example that could still be easy to remember.
If you have made any changes you need to save them. This is done by clicking the “Save Changes” button in the upper right-hand corner of the screen:
When you click the “Save Changes” button it will send your changes to NRSpro.com. The system will then make sure that everything is okay with the changes you have requested and re-display the page. If there are any problems a description of the problem will appear in red text to the right of the problem item. If there are no problems the page will simply be re-displayed as it was before. Now you need to get back to the “Record Management” page. You do this by just clicking on the “Record Management” tab shown to the left of the “User” tab for your person information:
This will re-display the “Record Management” page:
If you updated your personal information in the previous section you may have noticed that the screens in NRSpro.com have the appearance of tabbed “folders”. The whole system works this way. As an example, take the “Record Management” page which you always see when you first log in:
Because you haven’t done anything in the system yet, the “Record Management” page is the only page available. You can see the “tab” for the page indicated above. If you do something which requires another page, like create a new record, another tab will appear. Try putting your mouse cursor over the “New Record” menu and then selecting the “Pre-Registration” option when it appears as shown:
This will start a new page called “New Record” with a new tab to identify it:
Notice how the colors of the tabs changed to show you which one is “active”. The darker tab is always the one you are currently looking at. The lighter ones indicate pages that are available but that you aren’t currently looking at, very much like a file folder with tabs to identify different sections. Suppose you decided you didn’t really want to create a new record (you probably don’t right now). You can return to the “Record Management” page by clicking on the “Record Management” tab as shown:
This will cause your screen to display the selected page, like this:
Notice that the screen looks just like it did in the beginning, except that now there is a “New Record” tab next to the “Record Management” tab. As expected, the colors of the tabs have changed to show that the “Record Management” page is the one you are currently looking at. If you changed your mind again and decided to go back to the record you had created, you would do so by clicking on the “New Record” tab. Go ahead and try it:
As expected the display and the colors of the tabs changed to show you the “New Record” page just like when you first created it by selecting “New Record | Pre-Registration”:
The entire NRSpro.com system works this way. The pages that are available to you are always displayed as tabs at the top of the screen and you can select which one you want to view by clicking on the appropriate tab.
You may have noticed that all of the pages have a blue “header” at the top that contains information, buttons and menus. These are always placed in this header at the top of each page and provide important information and options to you. For example, the “New Record” menu you used earlier is always found in the header of the “Record Management” page. These menus and buttons are used to issue “commands” to the system. For example, when you select “New Record | Pre-Registration”, a page for a new record is created.
These concepts are all you really need to know to be able to navigate through NRSpro.com.
WARNING: NRSpro.com is designed to be navigated exclusively using the tabs and command buttons. You should avoid using the “forward” and “back” buttons on your browser as these will cause problems:
All reports and answer sheets provided by NRSpro.com are delivered in Portable Document Format (PDF). These documents are displayed on your screen and printed using the Adobe Reader™ program installed on your computer. If you do not have the Adobe Reader installed see the Setting Up Your Computer to Print Reports section.
There are several places within NRSpro.com where you can generate these PDF reports, but the behavior is essentially the same in every case. As an example, if you look up a record in the system you will find a drop-down report list and a “Print” button in the upper-right hand corner as shown in the screen below:
If you would like to see this yourself but don’t know how to look up a record, see the Looking Up Individual Records section.
If you choose a report from the list and click the “Print” button a PDF document will be generated and delivered to your computer. It will then appear in the Adobe Reader in a window similar to this one:
If you are familiar with the Adobe Reader you can use it to review your document on the screen, including re-sizing and rotating the display, and browsing the pages. For example, the rotate button will turn the document for on-screen viewing:
If you have the “Automatic PDF Printing” option enabled then the Reader’s “Print” window may pop up automatically or the document may print on your printer automatically as soon as it appears on your screen. See Updating Personal Information and Preferences for more information on this feature.
If the “Automatic PDF Printing” option is turned off then to bring up the Reader’s “Print” window you will need to click the “printer” icon that appears in the header area above the displayed document:
You can also click the “File” menu and then choose the “Print” option from the menu that appears to accomplish the same thing. The Adobe Reader “Print” window should appear similar to the following:
If the window you see does not look more-or-less like the one shown above, you probably do not have the latest version of Adobe Reader installed. In this case, please download and install the latest version following the instructions found in the Setting Up Your Computer to Print Reports section.
If you want to print the document on a specific printer (if you have more than one), you can do so by selecting the printer from the list in the upper right-hand corner as shown above.
If you only have one printer (or only use one) then you do not need to worry about selecting a printer each time. Finally, to actually print the document on your printer click the “OK” button found in the lower right-hand corner of the window:
This will cause the document to print on the selected printer. If you have problems with printing at this point, please contact your computer support staff since problems at this stage can usually only be solved by them. For any other problems, please email email@example.com.